Case 01 Β· Team Management & Leadership
He didn't get the promotion. His peer did.
Talking to Daniel Mercer, Senior Engineer
Daniel is your strongest engineer. You told him βnext cycleβ twice. Yesterday the committee promoted his teammate instead. Now he wants to understand why. Say the decision plainly, own what you promised, find out what is at stake, and agree a path you can back.
After this you'll be able to
- Deliver a promotion decision without blurring it into βnot yetβ
- Own a broken expectation and hear what is really behind the reaction
- Agree a credible path to the next level without promising the result










